How to Avoid a Backdoor Slack Channel Blasting Your Organizational Culture

About a month ago, The Verge published a scathing piece on Instagram’s Finest Luggage, Away. In the piece, many employees, who asked to remain anonymous, recalled their time at the company and discussed what can only be described as a “toxic culture.”

Remarkably, prior to this outing, Away has been rated one of the highest in delivering great Customer Experiences. Since the beginning, Away branded itself as a company who delivers not just luggage, but experiences.

If...

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