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A Servant Heart Dressed in 5" Heels

leadership responsibility Apr 11, 2019

How important is a servant heart to a successful business? I was recently reminded of its power on a cloudy September Wednesday.

I had been preparing to visit a particular dealership for months, and had the pleasure of speaking to the Owner’s assistant several times to organize logistics. My first impression was that she was capable, well-spoken and kind, and I was looking forward to meeting her.

On the day of my visit, I tried entering through the front, but it was before 8:00 a.m. and...

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